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Privacy Policy

At QENT, we understand that information is your company’s most valuable asset. This Privacy Policy describes how we collect, use, protect and guarantee the processing of your personal and corporate data, in strict compliance with Law 1581 of 2012 (Colombia’s Habeas Data Law) and international privacy regulations.

1. What data we collect

To provide our Integrated Operations Hub, QENT collects and processes different categories of information:

  • Corporate and Financial Data: XML invoicing information, accounting reports and inventory records.
  • Human Resources Data: Personal information of employees for payroll processing, contracts, attendance and payroll changes.
  • Technical Data: Access logs, IP addresses and usage metrics for security audits and continuous improvement of the platform.

2. Use of the information

The information provided is used exclusively for the provision, maintenance and optimization of the software services acquired (SaaS). As data processors, we firmly guarantee that:

  • Your financial data, customer lists, inventories and payrolls will never be sold, rented or shared with third parties for commercial or advertising purposes.
  • The information processed is kept in isolated databases (Multi-tenant) under strict confidentiality controls.

3. Rights of the data subject (Habeas Data)

As the owner of the information, you or your company retain absolute control over your data at all times. Under the applicable law, you have the right to:

  • Know, update and rectify your personal data and that of your employees.
  • Request proof of the authorization granted for the processing of data.
  • Revoke the authorization and/or request the complete deletion of your databases in our cloud in the event of termination of the service.
  • Access free of charge the personal data that has been processed.

To exercise your rights, you may contact our Data Protection Officer through the Support email or by sending an email directly to our legal team.